All our contact details can be found below. Please email us at the addresses given to send any questions you require answering and we shall endeavour to respond to your question quickly.

Call Us: 0870 881 0612

Outside UK: +44 (0) 870 881 0612

Customer Service Hours:
Monday - Friday
9.00am - 9.00pm GMT/BST

E-Mail

For any emails please quote '128AE' within the subject of your email

Sales or Info' enquiries:

To contact the CEO:

To report website problems:

Post

For snail mail please use the following address.

Phoenix
Sunrise House
Hulley Road
Macclesfield
Cheshire
SK10 2LP
United Kingdom

Please note, the address is provided for post only. We do not entertain visitors under any circumstances without an appointment. No valuable diamonds are kept or stored on any premises and maximum security measures are employed (many non-disclosed) when meeting parties for collection and delivery.